This month we have uploaded new support materials on the CPSL website which have a focus on raising awareness and providing support to address National Catholic Safeguarding Standards indicator 4.1.2: The entity’s Complaints Handling Policy [refer to Criterion 6.1] and practices demonstrate an understanding of barriers that prevent children from disclosing abuse and barriers for adults recognising and/or responding to disclosures, and articulates processes that reduce barriers to disclosure.

This is a multifaceted indicator which has been identified as one which entities are finding a challenge to comprehensively address.  The materials released today address key elements of the indicator and provide strategies and resources to assist entities to address each element.

4.1.2 support materials:

CPSL Guide


Good practice